Legal
These Terms of Service govern the use of services, software, automation systems, booking platforms, and related technologies provided by VANTA Automations.
Effective Date: 14 May 2026
Last Updated: 14 May 2026
By accessing or using our services, users agree to these Terms.
VANTA Automations provides services including but not limited to booking systems, automation services, reminder systems, WhatsApp and SMS integrations, software automation, subscription-based SaaS platforms, and technical support services.
Users and clients agree to provide accurate information, maintain lawful use of the platform, obtain appropriate customer consent for messaging, keep login credentials secure, and avoid unlawful, abusive, or spam-related activities.
Services may be billed monthly, annually, per usage, or according to agreed service plans. Failure to pay applicable fees may result in suspension of services, restricted access, or termination of accounts.
Clients are solely responsible for ensuring compliance with applicable messaging and consent laws when using WhatsApp, SMS, email, or automated communications. VANTA Automations is not responsible for third-party carrier failures, WhatsApp outages, delivery delays, blocked messages, or external platform restrictions.
While reasonable efforts are made to maintain reliable service availability, uninterrupted access cannot be guaranteed. Scheduled maintenance, infrastructure issues, third-party failures, or unforeseen technical events may affect service availability.
All software systems, automation infrastructure, source code, workflows, branding, and proprietary technologies remain the intellectual property of VANTA Automations unless otherwise agreed in writing.
To the maximum extent permitted by South African law, VANTA Automations shall not be liable for indirect, consequential, incidental, or special damages arising from the use of the platform or services. This includes but is not limited to lost profits, missed appointments, business interruption, data loss, messaging failures, or third-party service outages.
Nothing in these Terms limits any rights that consumers may have under applicable South African consumer protection legislation where such rights cannot legally be excluded.
VANTA Automations may suspend or terminate services where users violate these Terms, misuse the platform, engage in unlawful conduct, or fail to make required payments. Either party may terminate services with written notice in accordance with agreed subscription or service terms.
We reserve the right to modify services, update pricing, introduce new features, or revise these Terms from time to time.
These Terms are governed by the laws of South Africa.